 
0574-8728 8325   
 
dennis@nbtstrade.com

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FREQUENTLY ASKED QUESTIONS

  • What about the payments?

    We accept T/T, L/C for the large quantities order. Also Western Union and Pay Pal will be acceptable for the trial order and sample order.

  • Do you offer guarantee for the products?

    Yes, we have ONE YEAR warranty for any of our products. We make promose that we shall replace or refund for the defective product incase.

  • What certificates do you have?

    Our products have been tested by CE/RoHS standards which is complied with the European Directive.

  • Can you tell me how can you control the quality?

    We have QC during production and before packaging.

  • Are you a factory or trading company?

    Ningbo T&S is a trading company which help our customers to develop more relevant items.  But we have our factory mainly produce all kinds of LED flashlights and packaging other items for our customers.

  • Can we just order in small quantity?

    It depends on the selected items.  If we have available material in stock,, we would like to provide with you in small quantity.  

  • What's the delivery time?

    It usually takes about 25-35 days to produce an order after we received the deposit. But the exact delivery time might be different for orders.

  • What is the sample charge and sample lead time?

    For your own design:

    Samples charge is according to actual cost, and it is refundable when your order reach a certain amount.

    Sample lead time: 5-7 working days

    For our existing samples:

    1. Unit price under US$2.00: FREE

    2. Unit price over US$2.00:  Not FREE

    3. Freight to be paid by the buyers

    Sample lead time: 3 working days

FIND US

 

E-mail
dennis@nbtstrade.com
sales@nbtstrade.com

 

Tel
0574-8728 8325

 

Address
Rm1201, 12/F., King International Bldg., No. 345 South Huancheng West Road, 315010, Haishu District, Ningbo,Zhejiang, P.R.China

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